Privacy Policy
Effective January 1, 2026
Mastercraft Antioch Masonry and Concrete, antiochmasonryandconcrete.com, team@antiochmasonryandconcrete.com
Who this policy covers
This policy explains how Mastercraft Antioch Masonry and Concrete, a masonry contractor in Antioch, CA, handles the information you share with us through this website, by phone or by email. It applies to every page on our site, starting with our home page.
If you have questions about who we are before you read further, our About page tells you more about our crew and the work we do.
What information we collect
We collect the information you choose to give us when you fill out our contact form, call us or email us. That usually means your name, phone number, email address, the address of the property and a description of the work you have in mind, along with any photos you send.
When you visit the site, we and the tools we use may also collect basic technical information automatically. This can include your browser type, the device you're using, the pages you looked at, how long you stayed and the general area your connection comes from. We don't use this to identify you personally.
How we use your information
We use what you send us to answer your request, schedule a visit to your property, prepare an estimate and do the job if you hire us. We may also contact you about that job, such as confirming a date or following up after the work is done.
We use the technical information to see which pages people find useful and to fix anything that isn't working, so the site stays easy to use on a phone or a computer. We don't send marketing to people who haven't asked to hear from us, and you can ask us to stop contacting you at any time.
Who we share it with
We don't sell your personal information, and we don't trade or rent it to anyone for their own marketing.
We share information only when it's needed to do the work or run the business. Our contact form is handled by an outside form service, and we may use other service providers for things like website hosting, analytics, email and bookkeeping. These providers get only what they need to do their part. We may also share information if the law requires it or to protect our rights, our crew or our customers.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics tools we use may set cookies to count visits and understand how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
How long we keep it
We keep your contact details and job information for as long as we need them to answer your request, finish your project, stand behind our work and keep the records the law requires for a business. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Analytics information is kept in summary form and is generally removed on the schedule set by the tool that collects it.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you. We'll do what you ask unless we have to keep something for a legal or business record, and if so we'll tell you why.
If you live in California, state privacy law may give you additional rights over your personal information. We won't treat you differently for asking about or using any of these rights.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who can see it and using service providers that protect the data they handle. No website or email system is completely secure, so please don't send sensitive information like payment card or Social Security numbers through our contact form.
Children's privacy
Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or think something has been handled wrong, call us at (925) 503-1025 or reach us through our contact page. Tell us what you need and how to reach you, and we'll get back to you.